Legal

Terms & Conditions

Last updated: April 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website operated by Capital Letting & Estate Agents Ltd ("we", "us", or "our"), a company registered in England and Wales. Our registered office is located in London.

By accessing or using our website, you confirm that you accept these Terms and agree to comply with them. If you do not agree, please do not use our website.

We reserve the right to update or amend these Terms at any time. Continued use of the website following any changes constitutes your acceptance of those changes. We recommend reviewing this page periodically.

2. Use of the Website

You may use our website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You must not:

  • Use the website in any way that is unlawful, harmful, fraudulent, or deceptive
  • Attempt to gain unauthorised access to any part of the website or its systems
  • Transmit any unsolicited commercial communications or spam
  • Upload or transmit any viruses, malware, or other harmful code
  • Scrape, harvest, or collect data from the website without our express written consent
  • Use the website to impersonate any person or entity, or to misrepresent your affiliation with any person or entity
  • Engage in any conduct that could damage, disable, overburden, or impair our website or servers

We reserve the right to suspend or terminate your access to the website at any time if we believe you are in breach of these Terms.

3. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, property listings, and design elements, is the property of Capital Letting & Estate Agents Ltd or its licensors and is protected by applicable intellectual property laws.

You may view, print, or download content from this website for your own personal, non-commercial use only. You must not reproduce, redistribute, republish, modify, or use any content from this website for commercial purposes without our prior written consent.

4. Property Listings and Information

The property listings and related information published on this website are provided for general guidance only. Whilst we take reasonable steps to ensure the accuracy and completeness of all listings, we do not guarantee that the information is accurate, up to date, or free from errors.

Property details, availability, prices, and descriptions are subject to change without notice. You should always verify the current status of any property directly with us before making any decisions. Nothing on this website constitutes a legally binding offer or contract.

We accept no liability for any loss or damage arising from your reliance on information contained in property listings or other content published on this website.

5. Valuations and Estimates

Any property valuations, rental estimates, or market appraisals provided via this website are indicative only and do not constitute a formal valuation. They are based on general market data and should not be relied upon for financial, legal, or investment decisions.

For a formal valuation, please contact us directly to arrange an in-person appraisal by one of our qualified agents.

6. Third-Party Websites and Links

Our website may contain links to third-party websites for your convenience and information. These links do not constitute our endorsement of those websites or their content. We have no control over the content of third-party websites and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them.

We recommend that you review the terms and conditions and privacy policies of any third-party websites you visit.

7. Mailing List and Marketing Communications

If you subscribe to our mailing list via the website, you consent to receiving marketing communications from us, including property updates, news, and promotional content. You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

We will handle your personal data in accordance with our Privacy Policy, which is available on our website. We will never sell your data to third parties or use it for purposes beyond those set out in our Privacy Policy.

8. Enquiries and Contact Forms

When you submit an enquiry or complete a contact form on our website, you consent to us using the information provided to respond to your enquiry and, where applicable, to contact you in connection with your property search, letting, or sale.

Submitting an enquiry does not create a contractual relationship between you and Capital Letting & Estate Agents Ltd. Any formal agreement will be set out in a separate written contract.

9. Disclaimers

This website is provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • That the website will be uninterrupted, error-free, or free from viruses or other harmful components
  • That the content on the website is accurate, complete, or current
  • That the website will meet your requirements or expectations

We reserve the right to suspend, withdraw, or amend the website at any time without notice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Capital Letting & Estate Agents Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use of, or inability to use, this website
  • Any errors, inaccuracies, or omissions in website content
  • Unauthorised access to or use of our servers or any personal information held on them
  • Any interruption or cessation of transmission to or from the website

Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

11. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this website, you consent to the processing of your personal data as described in our Privacy Policy.

We are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

12. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. By continuing to use this website, you consent to our use of cookies in accordance with our Cookie Policy.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

13. Governing Law and Jurisdiction

These Terms and any disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any dispute arising from these Terms or your use of this website.

14. Complaints

If you have any concerns or complaints about our website or the services we provide, we welcome the opportunity to resolve them. Please contact us in the first instance using the details below and we will endeavour to respond promptly.

Capital Letting & Estate Agents Ltd is a member of a Property Redress Scheme. Details of the scheme are available upon request.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining Terms and shall not affect the validity or enforceability of the remaining provisions.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Capital Letting & Estate Agents Ltd

Phone: 020 8558 3688

Email: info@capital-estates.co.uk

Capital

Letting & Estate Agents

Over 25 years of trusted expertise in the East London property market. A family business built on integrity, transparency, and results.

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© 2026 Capital Letting & Estate Agents Ltd. All rights reserved.

Capital Letting and Estate Agents Limited, registered in England & Wales. Company number: 03656628. Registered office: 316 High Road Leyton, London, E10 5PW.

VAT Registration: 802 2609 66